Refund Policy

Last updated: August 10, 2026

DJ Queue Play My Song is operated by Bug Out Software Solutions LLC. We want you to be satisfied with your purchase.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date.

How to Request a Refund

Refunds are processed by our Merchant of Record, Paddle. To request a refund, visit paddle.net and locate your order, or contact us through the support channel in your account dashboard and we will assist you.

Processing Time

Approved refunds are returned to your original payment method. Please allow 5–10 business days for the funds to appear, depending on your bank or card issuer.

For further details you can also review Paddle's Refund Policy.